Privacy Policy
Information about INRIGO's processing of personal data, ethical guidelines, and quality standards.
Privacy Policy
Information about INRIGO's processing of personal data
We are engaged in the protection of your personal data. This privacy policy, updated according to the European Regulation 2016/679, is giving you information about how, when and why we process your personal data.
1. Why do we process your personal data?
1.1 As one of our clients, we need to process your personal data in order to administer and manage your client relationship with us. Management of this client relationship involves, among other tasks, communication, follow-up, delivery, invoicing, complaint handling, and customer satisfaction information etc.
1.2 We can also use information that we have collected about your use of our products and services, including statistics, to improve and simply better us.
1.3 In addition we can use your personal data to send you, when adequate, custom-built ads and promotions, as well as other marketing materials. Distribution of of marketing materials will however be based on your explicit consent prior to such use of your personal data.
2. What type of personal data do we process?
2.1 In general we will process your personal data when this is necessary for the performance of the agreement that you are part of and in accordance to the purpose mentioned in section 1.1.
For such a purpose, we will need to process the following type of personal data: NAME, ADDRESS, PHONE NUMBER, BIRTHDATE, JOB POSITION, EMPLOYER, CLIENTS HISTORY (WHETHER THE CLIENT IS A FORMER CLIENT), LOGON AND ACTIVITY ON OUR WEBSITE, EVENTUAL COMPLAINTS AND CONFLICTS, PAYMENT HISTORY, INFORMATION ABOUT CREDIT CHECKS, ETC]
2.2 We do not process any special categories of personal data («sensitive personal data»).
3. How do we collect your personal data?
3.1 As one of our clients, you are given us access to your personal data by your voluntary registration on our website or through direct contact with us, either when the client relationship was established or thereafter.
3.2 It is also possible for us to collect your personal data, e.g. when you buy our products, services or communicate with us, as long as this relates to your client relationship.
3.3 In some cases we can supplement those data with information collected or received from other sources available on the marked, such as information related to credit checks.
4. What is the lawfulness of processing?
4.1 For the purpose mentioned in section 1.1, processing is necessary for the performance of the agreement to which you are part in or in order to take steps at your request prior to entering into an agreement.
4.2 For the purpose mentioned in section 1.2, processing is necessary as part of the Inrigo' s legitimate interests.
4.3 For the purpose mentioned in section 1.3, processing is lawful if you have given us your consent prior to such use of your personal data.
5. Who has access to your personal data in Inrigo?
5.1 We will ensure that only those of our employees that absolutely need access to your personal data will be given such access.
5.2 In some cases we will send your personal data to our processors for storage, cf. section 6.
5.3 If needed we will share your personal data with our counselors, accountants, lawyers, IT-consultants, etc.
5.4 In any and all of the above-mentioned situations we will ensure that your personal data is processed in accordance with the purposes mentioned in section 1 and that our processors have sufficient guarantees as to the protection of your personal data in accordance with the applicable data protection regulations.
6. Who do we transfer your personal data to?
6.1 In some cases processing of your personal data will be carried out by a processor, on our behalf. Our processors are mostly suppliers of storage services (clouds) and suppliers of communication solutions. Such processors will all be established within the European Union. Processing by our processors is further governed by a separate agreement between us and our processors.
6.2 In some cases your personal data will be transferred from processors to sub-suppliers. Engagement of a sub-supplier for carrying out specific processing activities is also governed in a separate agreement. Transfer of your personal data to a sub-supplier cannot take place before our formal authorization.
6.3 If you enter into an agreement with another supplier to buy additional services or goods, your personal data might be shared with the mentioned supplier in order to give you access to the requested service or goods. Your consent to such sharing will be collected prior to the purchase of the requested service or goods.
6.4 Your personal data will not be shared with other actors on the marked than those explicitly mentioned in this privacy policy.
7. How and how long do we store your personal data?
7.1 Your personal data will not be stored longer than needed for the purposes mentioned in section 1. This means that when the client relationship terminates, your personal data will be deleted without undue delay and latest within a period of 3 years from the date of the termination.
7.2 At any time and for the purposes mentioned in section 1.2 and 1.3 above, you can request your personal data erased from our client database. Deletion of your personal data which is essential to the client relationship as mentioned in section 1.1 is not possible while you still are part of the agreement that you have with us, unless you explicitly request termination of the client relationship.
7.3 Notwithstanding the above mentioned sections, some of your personal data have to be stored even after termination of the client relationship in order to comply with legal obligations, e.g. storage for accounting purposes, or in order to handle eventual complaints after termination of the client relationship.
7.4 Your personal data is stored electronic with sufficient IT-safeguards and in a way that makes identification difficult for others than those with access rights. Internal routines for storage of personal data have been implemented and can be sent on request.
9. How do we ensure security of processing your personal data?
9.1 Both Inrigo and our processors have implemented appropriate technical and organizational measures to ensure a sufficient level of security when processing your personal data. Such measures are, for example, internal routines and IT-security procedures to verify access rights.
9.2 Inrigo has also implemented data protection impact assessments when it is likely that processing of your personal data will result in a highly risk to your rights and freedoms.
9.3 Further information as to our data protection impact assessments measures and internal security measures can be given on request.
8. What are your rights?
8.1 You have the right to be informed about our use of your personal data. As such you are given access to this privacy policy at any time and in particular before registration on our website. A link to this privacy policy is also available in our mobile application. Information contained in this privacy policy is also made available in a PDF-format that will be sent to those of our clients/potential clients who took contact with us by other, non-electronic means.
8.2 You have the right to access, rectify, erase, request transmission of and restrict processing of your personal data, as well as to take back eventually given consent, contact us and complain to the supervisory organ for data protection in Norway "Datatilsynet" if you mean that the way we process your personal data is not compliant with the applicable regulations.
Ethical guidelines
1. Introduction
This Policy is a tool describing the ethical principles to which the Company is committed and is intended to affect behavior and the company culture within the Company.
2. Purpose
The purpose of the Ethical Guidelines is to provide basic principles for behavior and business practice. Adherence to these Ethical Guidelines is a prerequisite to maintain good standing and trust in the market and shall ensure that our conduct complies with relevant legislation and our core values both internally and externally. We shall treat other people with dignity and respect and maintain a good reputation as a trustworthy business partner.
3. Applicability and scope
This Policy applies to all entities within the Company, including all Co-workers. It is a management responsibility to ensure that the Policy is distributed and made available to all Co-workers and to ensure compliance with the Policy.
4. Legislation
This Policy is governed by the Norwegian Penal Code and the Norwegian Working Environment Act, Anti-discrimination Legislation, Norwegian Competition Act, Norwegian Marketing Act and all applicable Norwegian rules pertaining to Securities and Trading.
4.1 Working environment and personnel policy
INRIGO shall be a valuable workplace ensuring personal development and an including working environment. We shall act with respect and integrity towards each other and all the persons we meet in our work. Discrimination, harassment, bullying, and the like are not accepted. Co-workers shall have the opportunity to use their skills and qualifications in order to contribute to the value of the Company and their personal development.
4.2 Equality and diversity
INRIGO respects diversity and views it as strength. Our employment policy is open and fair. Discrimination of any kind is not tolerated, including discrimination based on ethnicity, color, gender, age, disability, HIV-status, marital condition, sexual orientation, religion, political or other opinions, national or social origin, or another status. Our goal is to have a workplace free from all discrimination and harassment.
4.3 Sexual harassment
Sexual harassment creates an intimidating and hostile work situation and is not tolerated. Sexual harassment encompasses conduct that is overt or sexually suggestive in content: the scope of such prohibited conduct is not limited to opposite-gender confrontations.
4.4 Sexual exploitation
Any form of sexual exploitation is forbidden. Sexual exploitation is coercion and/or manipulation by a person in a position of power or influence, where such person provides any form of employment-related benefit to another person, in exchange for any form of sexual activity. In such situations, the potential victim believes she/he has no choice other than to comply, thus there is no actual consent to the sexual act, which is exploitation. INRIGO is against the purchase of sexual services. Such services may be interlinked with illegal acts of trafficking and involve a breach of human rights. INRIGO's co-workers may not accept or solicit sexual services during or after working hours when on service on behalf of INRIGO.
4.5 Substance use
INRIGO is a drug-free workplace. Accordingly, being under the influence of intoxicating substances, including alcohol, is strictly forbidden while at work. However, limited amounts of alcohol may be served when the occasion or local custom make it appropriate to do so, provided the consumption of alcohol is not combined with operating machinery, driving or any other activity that is incompatible with alcohol consumption. No one should use or encourage others to use substances in a manner that can place the user, the Company, or any of its Business Associates in disrepute or embarrassment.
4.6 Health, Security and Environment (HSE)
All activities shall be planned and executed in a safe way to protect human life and health, the environment, equipment, and property. INRIGO's HSE strategic goal is zero incidents. All Co-workers must take responsibility for HSE by focusing on personal behavior, openly communicate HSE issues and performance, practice knowledge sharing, and by taking active steps to learn best practices. HSE performance is a useful tool when hiring staff and to improve, evaluate, and reward staff performance. Line management shall prove HSE leadership and implement all HSE policies.
4.7 Climate and environment
As a heavy industry enterprise, INRIGO is subject to extensive and changing laws and regulations designed to protect the environment. These include laws and regulations on air and water quality, imposing limitations on the discharge of pollutants into the environment and establishing standards for treatment, storage, and disposal of toxic and hazardous wastes. INRIGO takes environmental responsibilities and social corporate responsibilities seriously. We are highly aware of the environmental effects our activities may cause, and thus, we take necessary steps to limit the impact by continuously developing technologies, practices, and business opportunities compatible with sustainable development.
4.8 Society
We shall be a responsible Company and always pay respect to the societies we are part of, including their environment, culture, and religion. INRIGO sees social contributions as strength in terms of showing responsibility and positively taking part in social development. Our presence and operations in developing countries bring higher levels of awareness to our role in societies. We shall see social contributions in the local context, considering government systems, laws, and ethics as well as specific needs. In particular, we shall focus on the role that education and training play as a method for social development and aid.
4.9 Conflict of interest and impartiality
Co-workers shall not seek to obtain advantages for themselves (or related persons) that are improper or in any other way may harm INRIGO's interests, whether or not this constitutes criminal fraud. If you become aware of a potential conflict of interest, you shall without delay, notify your immediate superior.
4.10 Confidentiality
The principle of confidentiality applies to all Co-workers. We shall not disclose business information to third parties. The confidentiality obligations continue after the Co-worker has left the company. Strictly confidential information includes, but is not limited to: Contracts and agreements – existence and content Business plans and strategies Technical information concerning products, vessels, and equipment Designs and drawings Sensitive employee information such as private telephone numbers and addresses
4.11 Company resources
INRIGO's intellectual property is highly valued. It comprises knowledge, ideas, structures, and work methods. These values shall be protected and managed to the best of the Company's interests. INRIGO shall respect the similar rights of third parties. Personal use of INRIGO's resources is forbidden. Resources include funds, property, equipment, and other assets. The company's resources must not be loaned, sold, or donated without approval from the employees immediate superior. The individual employee is encouraged to speak up upon discovering misconduct. The employees are obliged to notify their immediate supervisor about any infringement of the ethical codes. If it is not possible the issue should be raised with a member of the corporate management team.
4.12 Information systems
Electronic communication is considered company records. Information produced and stored on INRIGO's IT system is regarded as INRIGO's property. INRIGO, therefore, reserves the right to access all such information except where limited by law or agreement. Personal use of such information must be approved by management. The viewing of offensive material such as pornography on INRIGO's systems is never permitted. Any downloading, storing, distribution, or use of software, which is a breach of copyright law or provision, is prohibited.
5. Respecting human rights
INRIGO openly supports the United Nations Universal Declaration or Human Rights and the standards advocated by the International Labour Organisation. We shall make sure that all our activities worldwide conduct following these basic human rights standards. The most significant human rights matters related to the business are: Freedom of expression Freedom of association and collective bargaining Labor standards Forced labor Child labor Minority rights Use of security forces
6. Combating corruption and improper payments
6.1 Accurate information, accounting, and reporting
All internal and external business information shall be communicated accurately and thoroughly. All accounting information shall be accurate, registered, and quoted in compliance with applicable laws and regulations, including relevant accounting standards. All intentional actions, which communicate incorrect accounts, will be treated as fraud.
6.2 Corruption
Corruption undermines legitimate business and involves distortion of competition, is detrimental to the business reputation and exposes the company and individuals to risk. INRIGO is against all forms of corruption and shall work actively to ensure this does not exist in the Company. Co-workers must not offer any party anything of value to obtain an improper advantage in selling goods and services, conducting financial transactions or representing INRIGO's interests to governmental authorities. The Company and its Co-workers shall not accept gifts or services (including dining and similar entertainment) of more than symbolic, nominal value unless approved in writing by appropriate senior management. Any demand for or offer of sensitive material or questionable payment in any form made to any INRIGO Co-worker must be rejected and reported immediately to management. Examples of items that never is acceptable to give or receive, regardless of value: Cash and checks Drugs or other controlled substances Product and service discounts not available to all employees Personal use of accommodations or transportation INRIGO employees shall not offer, promise or give any undue advantage to a public official or a third party, to obtain or retain business or other improper advantages in the conduct of business, or refrain from acting in relation to the performance of her/his official duties. This code applies regardless of whether the advantage is offered directly or through an intermediary. Corruption is not tolerated in INRIGO, and violations will lead to disciplinary actions.
6.3 Financial inducements
6.4 Public Officers
INRIGO shall not accept gifts or payments or offer any value to Public Officers, except when this is explicitly accepted by the CEO. INRIGO may within reasonability, cover expenses for Public Officers in connection with business activities. Such costs may be reasonable travel, lodging, and training costs when this is legitimate due to business reasons. In no event shall such expenses be covered if this represents a breach of the Public Officer's duties.
6.5 Fair competition and competition law
INRIGO shall compete in a fair at ethically responsible manner within the frames of antitrust regulations and competition laws applicable to the markets in which INRIGO operates. This applies to business relations to competitors as well as customers and suppliers.
6.6 Gifts, hospitality, and expenses
INRIGO's Co-workers shall not, directly or indirectly, accept or offer gifts from or to any Business Associate or anyone closely related to a Business Associate, unless such gifts are modest. Monetary gifts shall under no circumstance be accepted or offered. Gestures of etiquette such as social gatherings, meals, or entertainment may be accepted or offered if it is based on commercial interests and the cost is at a modest level. Travel and lodging costs of Company employees shall in no event be covered, either directly or indirectly, by a Business Associate. Neither shall INRIGO offer to cover such expenses for any employee of a business associate.
7. Business relations
7.1 Due diligence on corruption and human rights
INRIGO shall manage its business in a trustful manner. All Business Associates is expected to have implemented ethical standards corresponding to those of INRIGO. Before making significant commitments or enter into major contracts with new Business Associates, we must ensure that we have sufficient information about such potential Business Associates to determine whether the business relationship may expose INRIGO to corruption or human rights issues. The closer the cooperation/relationship, the more important it is for INRIGO to have detailed information of the Business Associate. Thus, it may be appropriate to perform a thorough due diligence investigation of the potential Business Associate, including the evaluation of reputation risks. Inform existing and potential Business Associates about INRIGO ethical guidelines and views on human rights and corruption. Obtain the same information from the relevant business associate. Determine differences and prepare an action plan if necessary. Regulate representations and warranties on adherence to human rights and anti-corruption legislation in the contract, as well as a right to terminate immediately in the event of a breach of such representations and warranties. Consider performing due diligence investigations covering integrity and human rights when entering into projects with unfamiliar Business Associates.
8 Compliance
8.1 Disciplinary Actions
Non-compliance with the relevant policy/legislation may involve disciplinary actions or dismissal and may be reported to relevant public authorities.
8.2 Complaints and expressions of concern
Employees who feel the need for advice or support in the face of an ethical dilemma should consult their line manager or another in INRIGO they trust. Employees are encouraged to notify violations of the Company's ethical guidelines or current law so that the business can be corrected. If desired, inquiries will be handled confidentially.
8.3 Protecting the whistle-blower
INRIGO will not impose sanctions or other forms of retribution against any individual who notifies of censurable conditions at the Company provided, that the individual adheres to the Whistle-Blowing Policy.
9 Implementation
This Policy has been approved by the Board of Directors of Inrigo and shall be effective as of 01.01.2019 and the Policy will be reviewed periodically and may be amended to meet changing circumstances. Any exceptions to this Policy, where necessary, will only be granted in exceptional circumstances and only with the approval of the CEO of Inrigo or a representative expressly appointed by the CEO.
Quality & Environmental Standards
Corporate quality policy
Quality in Inrigo is to create value for business, customers and community. The quality management of our products and services should ensure that customers' needs and expectations are taken care of, while ensuring appropriate regulatory requirements. All employees are responsible for the quality of their own work and are to actively help deliver the product or service that the customer has ordered.
The quality management will also contribute to improving Inrigo's Professional and economic competitiveness, corporate culture and working environment. The quality system should help ensure that tasks are resolved effectively according to specified requirements and that they are done right the first time. Procedures and guidelines should describe work operations so that errors are prevented, effective control is ensured and correct quality is achieved. Development of the quality system should be a continuous process, with fixed procedures for discrepancy processing, quality revisions and management review.
The Transparency Act
Sustainable Business Operations
- Inrigo AS acknowledges that our business practices may have a potential negative impact on people, society, and the environment. At the same time, we recognize our potential to contribute to positive development within the supply chain. Based on this, we have developed a policy for sustainable business operations.
Policy Framework
- Inrigo is subject to the Act on Enterprises' Transparency and Work on Fundamental Human Rights and Decent Working Conditions – the Transparency Act. Our work is based, among other things, on the UN Human Rights Convention.
- Inrigo is committed to operating our company with integrity and in accordance with the standards and principles of business conduct and ethics outlined in our Code of Ethics, this policy, applicable laws, regulations, and international guidelines and conventions.
- We conduct annual due diligence assessments throughout our value chain to ensure that our suppliers and business partners adhere to the same declarations, conventions, and norms for universal human rights and decent working conditions as we do.
Human Rights and Decent Work
- Our work on human rights and decent work is based on the UN Universal Declaration of Human Rights and UN Sustainable Development Goal 8: Decent Work and Economic Growth.
- We strive for diversity in our organization in terms of gender, age, and religious and ethnic backgrounds.
- We have zero tolerance for bullying, harassment, and any form of discrimination.
- We shall not engage with suppliers who violate recognized human rights conventions or otherwise breach accepted norms of decency in working life.
- We shall be transparent about our work on human rights and decent work.
- Our policy applies to our own operations, including subsidiaries, as well as relevant stakeholders such as suppliers, customers, and others.
- We shall establish proper procedures for reporting findings that violate our policy.
Anti-Corruption
- Inrigo has zero tolerance for corruption. We will combat corruption in all its forms—direct as well as indirect, active as well as passive, and in both the private and public sectors. Implementing anti-corruption measures is an integral part of our corporate social responsibility and protects our reputation and the interests of our stakeholders.
- Business relationships with partners unwilling or unable to comply with our ethical guidelines or this policy shall be terminated.
Anti-Money Laundering
- Inrigo will comply with applicable anti-money laundering regulations. Money laundering involves activities aimed at concealing proceeds from criminal activities by disguising their illegal origin.
- Criminal proceeds include not only money but all types of assets, property, and intangible assets obtained through criminal activities.
Sanctions
- Inrigo will always comply with all applicable sanctions, trade restrictions, and export regulations in the countries where we operate.
Competition Law
- Inrigo will not engage in or tolerate any anti-competitive behavior, such as price fixing, bid rigging, market allocation, exchange of competitively sensitive information, or abuse of market power.
Fraud Prevention
- Inrigo does not tolerate any form of fraud. We expect employees not to engage in fraud to create benefits for themselves, Inrigo AS, or others, nor to use Inrigo's property or resources for personal gain or in competition with Inrigo.
Responsible Procurement Practices
- Inrigo considers responsible procurement practices one of our most important tools in working towards sustainable business practices.
- Inrigo shall adjust our own procurement practices to strengthen, rather than undermine, suppliers' ability to meet our requirements for ensuring good conditions for people, society, and the environment. We will strive for long-term supplier relationships with those who demonstrate a particular willingness and ability to contribute to positive development within the supply chain.
Freedom of Association and Worker Representation
- Inrigo supports the right to free trade union organization and other forms of democratically elected worker representation. We will involve safety representatives, employee representatives, and other relevant stakeholders in our work on sustainable business practices.
- For further information, see Inrigo AS's Transparency Statement.
Questions About Our Policies?
If you have any questions about our privacy policy, ethical guidelines, or other policies, please don't hesitate to contact us.
Email: post@inrigo.no
Website: Contact Us